Gamer4Life Refund/Return Policy

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you notice an issue on the products or anything else on the order, please submit a problem report by following the instructions below:

How to Report a Problem with a Shipment

Log into your Gamer4Life account 

Find your specific order

Use the order number if you have it 

Then click on the order

You can see the order, tracking information & report a problem 

Write up the problem with as much detail as you can 

Also attach photos of the problem in a clear manner that illustrates the problem as well. 

Once submitted our customer support team will get in touch with you to help as soon as possible

The return address is set by default to the Gamer4Life facility. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed or undocumented returns get donated to charity after 4 weeks. If Gamer4Life facility isn't used as the return address, you would become liable for the shipment.

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you. 

If the package was not returned to sender and if you would like a replacement, you would have to process a new order to replace the original at your expense.

Lost in Mail - For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. But no worries! We'll cover the costs of reprinting and shipping a replacement order for you.

We may ask for your help before doing that, like confirming with you that the shipping address was correct. We may also ask or It would also be good to double check with your local post office to try locating the lost order.

Keep in mind that if tracking information states an order was delivered but you think you haven't received it, we won't take responsibility and reship that order. In that case, any replacements would have to be at your expense.

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself.

We do not refund orders for buyer’s remorse or offer size exchanges. A new order, at your expense, would need to be placed for an updated size.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Notification for EU consumers: According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer's specifications or clearly personalized, therefore Gamer4Life reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.